Shipping policy
Bramwell & Reed — Shipping Policy
Last updated: October 28, 2026
Bramwell & Reed ships orders to supported international destinations.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
During periods of exceptionally high demand, processing may take slightly longer.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.
Estimated Delivery
Delivery times depend on the destination, carrier, customs procedures, and local delivery network.
Estimated delivery times displayed during checkout are estimates rather than guaranteed delivery dates unless expressly stated otherwise.
Tracking
Where available, tracking information will be sent to the email address used when placing your order.
Tracking information may take some time to update after the parcel has been handed to the carrier.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
If you notice an error in your shipping details, contact us immediately at support@bramwellandreed.com.
We cannot guarantee that an address can be changed after an order has entered processing or been dispatched.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Any charges not collected by Bramwell & Reed at checkout may be the responsibility of the recipient, subject to applicable law.
Lost or Delayed Packages
Carrier delays and customs processing can occasionally affect delivery times.
If your tracking information has not updated for an unusual period or you believe your parcel has been lost, contact us at support@bramwellandreed.com and we will assist you.
Stock Availability
Placing an item in your cart does not reserve it until checkout has been successfully completed. If an item becomes unavailable after you order, we will contact you and offer an alternative or a full refund.
